With the importance placed on digital transformation in the survival of a business, it is paramount that this is adequately managed to minimize failure. Because digital transformation is such a challenging task, companies must work with a service provider who has the knowledge, skills, and experience to deliver successful systems. The rich pool of talent at Sejel will develop a successful digital transformation process. We put change management at the center of our digital transformation vision, ensuring that all are brought on board. With time, you will begin to understand and appreciate how the system has helped to improve your business performance. We are proud of our achievements in the digital transformation journeys of our customers. We have successfully delivered several nation-wide projects with proven methodologies and technologies.
 – Data Management
 – Digital platforms
 – Software license
 – Managed services
 – Consultancy

1- Fleet Management Solution

"Sejel" provides specialized vehicle management solutions designed to enhance the efficiency and effectiveness of your vehicles. Through our services available in projects, we offer you the ability to accurately track your vehicles, monitor driving behaviors, and analyze data to make decisions that increase productivity and improve safety standards.

2- Oracle Employee Request Processing System

"Sejel" offers an Oracle solution for employee care, tailored to foster an ideal work environment and support employee wellbeing. Available within our projects, this solution enables efficient human resources management by tracking performance, simplifying HR procedures, and enhancing interactions between departments and employees, all aimed at boosting productivity and employee satisfaction.

3- Financial Collection and Payment Solutions

"Sejel" introduces an electronic collection and payment aggregation solution designed to simplify and secure your company's payment transactions. By leveraging our features available in projects, you will be able to efficiently and safely manage incoming payments from various channels, whether they are credit cards, bank transfers, or other electronic payment methods. Our solution eases the financial aggregation process and improves customer experience by providing smooth and reliable payment operations.

1- Data Engineering 

Sejel Data analysis team and services play an essential role in application development. It involves collecting, modeling, monetization and analyzing data using various statistical and logical methods and techniques. Data analysis can contribute to application development in multiple means, such as Understanding User Behavior, Performance Tuning, Feature Usage, Error Discovery, and Business Decisions. 

2- Business intelligence BI 

Sejel it use software’s that ingests business data and presents it in user-friendly views such as reports, dashboards, charts, and graphs. The data that business intelligence provides contributes to making timely and informed decisions. There are various ways for BI to contribute to application development, such as Data Retrieval and Analysis, Insight Generation, User Interface, Integration with Other Systems, and Performance Monitoring. 

3- Reports 

Reports in data management are crucial for understanding and interpreting the data collected during application development. They provide a structured way to present data, making it easier for stakeholders to make informed decisions. Reports are used to monitor performance, track errors, user behavior analysis, make business decisions, and manage data quality. 

4- Dashboards

Sejel used different tools and technologies to create the dashboard for our platforms to help the decision makers and control the involved stakeholders or parties in operation. Dashboards are user interfaces that visually display the most important information needed to achieve one or more objectives, consolidated, and arranged on a single screen. They are often used to track certain metrics and key data points that can be monitored in real-time. Sejel provides dashboards that are simple, relevant, consistent, and accessible. Dashboards can assist with the process of application development through data visualization, real-time data monitoring, user engagement, efficiency, and decision making.

1- Solution architecture 

Sejel it can create a comprehensive solution for developing software systems that satisfy specific requirements, solution design serves as a blueprint for what needs to be built out and is the first step towards the eventual physical deployment of any solution. Solution design contributes to application development by defining the architecture, setting expectations, infrastructure sizing, teams, guiding development, and facilitating communication. 

2- User experience & User Interface (UX-UI) 

Sejel uses UX design in application development to create products that provide meaningful and relevant experiences to users. It involves the design of the entire process of acquiring and integrating the product, including aspects of branding, design, usability, and function. Sejel goes through levels of the process to achieve the best result of user experience, such as understanding user needs, designing an intuitive interface, improving user satisfaction, increasing engagement, and driving business success. 

3- Platforms (Web, mobile and control panel) Development 

Sejel builds a lot of enterprise platforms to support local and international users by integrating these platforms with many service providers and creates the e-Payment solution for all Stakeholders. Web applications are the primary way for businesses to gain a digital presence, enhance their marketing, and increase their revenue, they help the business to monitor user interaction, collect data, track customer engagement, and make use of it, they also help streamline business processes so that you can get more done in less time and with greater accuracy. Mobile apps allow businesses to reach their customers directly on their devices, which can lead to increased customer engagement, they can offer personalized experiences based on user preferences, location, and behavior, it can help with enhancing a company’s brand recognition and visibility, and so lead to sales growth. 

4- Dashboards and Control Panels

Dashboards are user interfaces that visually display key information, making it easier for stakeholders to make informed decisions. They are often used to track certain metrics and key data points. Dashboards can assist with the process of application development through data visualization, real-time data monitoring, user engagement, efficiency, and decision making. 

5- Integration

Sejel has a good experience with platforms integration that helps to realize application functionality effectively, which can lead to increased operational efficiency, it allows for seamless data exchange between different systems, which can improve the flow of information within the business, it can positively influence application success and customer satisfaction and be employed as a strategic instrument by all platform participants. 

6- Quality Assurance / Quality Control (QA/QC) 

Platforms and functionality testing in application development is a critical process that ensures the software product or application functions as intended. It involves various types of testing, such as Functionality, Security, and Performance with each with specific objectives and strategies. Sejel can provide you with quality manuals, testing documents and all related tools and resources with executing and debugging the results with taking the action’s needs.  

At our core, we are champions of seamless software license provisioning, dedicated to guiding organizations through the intricacies of digital transformation and application system integration. Here’s a glimpse into how we've made this journey enriching for entities across the spectrum.

1- CS Level One – Call center up to 24/7 

Communication with customers involves the exchange of information between the support team and the customers to resolve issues, answer queries, and provide guidance, all are related to SLA the service level agreements with our customers. This will benefit the business when Sejel achieves the happy face of customer satisfaction, and business reputation, as it also leads to problem resolution and customer retention. Providing Chatbot services with AI facilities (Cloud and on-promise).  

2- CS Level Two – Diagnostic & Debugging

Regularly reaching out to customers to ensure their issues are being addressed and their needs are being met. This will benefit the business when Sejel achieves brand loyalty and business reputation, as it also helps with collecting feedback. 

3- CS Level Three – Change & Release 

The adoption of new methodologies, technologies, or strategies to improve the quality of customer support. This can be done through transition to software development, or customer centric approach.

1- Research 

Research aimed at understanding and improving the application development process within a business context. This research is done to obtain product and R&D strategy, market analysis, innovation management, efficiency improvement and problem solving. 

 
2- Re-engineering the process 

The practice of improving or updating existing software systems to enhance their quality, performance, maintainability, or functionality. It involves reusing and transforming the existing software artifacts, such as code, design, and documentation, to meet new or updated requirements. There are different reasons for re-engineering the process and it can be performed in several steps. 

3- Project Management Office 

Project management office in the companies is a critical office because it’s orchestrated all the process that ensures the products or application functions as intended. It involves various types of parties, each with specific objectives and strategies. Several practices for project management it can be applied, such as to emphasize the project’s overall and strategic purpose, consolidate, track, and report on project information, expect change and embrace it, check-in regularly with clients and key stakeholders, maintain a detailed project log, etc. Sejel can help you to implement and operate this office with state-of-the-art technologies and methodology to match the international standards and achieve the vision of our clients.